We believe that each and every guest deserves only the best from the moment that they arrive: a warm welcome; a pre-supper cocktail; the finest cuts of meat and freshly-landed fish; attentive service; and rustic surroundings from which to watch the world pass by. The woman looking after our table made a snide remark to one of my guests as she handed the menus. How dare you! Our passion is great food and great service. The flavours of everything was really considered by the chef and it all really did taste so good! The food wasn't so appetising with such distasteful service. Can a gluten free person get a good meal at this restaurant? Love eating at this restaurant., as the food is always amazing. We also found the staff very professional and knowledgeable. But the food is good! I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. Will definitely be back. We will be back again soon however, so keep up the good work. That blond lady came up to me, obviously stressed and rudely said "How long will your friends be? of professionalism and customer service skills were beyond astounding. Met warmly by the staff and perused the menu . Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. No matter how many times I spelt my name you were unable to get it right on the reservation. On the way out we bought some of Jacks chocolates which were divine. There was a good steady flow between our courses. Highly recommend! I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. I'm so shocked by your lack of tact and professionalism. Jack O'Brien played 8 seasons. New York, New York, United States. Read more See all (175) If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Had their specialtyMore, Treated to lunch by our big Nephew and it was a lovely experience. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. But the food is good! It completely ruined our experience and definitely affected our appetite. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Yes indeed. Can a gluten free person get a good meal at this restaurant? Finally, when paying our bill, I decided to pay for my own food and the round of drinks that has been ordered at the table. Get yourself along and try it David and VictoriaMore. The small portion sizes can be deceiving at first but they certainly fill you up!The flavours of everything was really considered by the chef and it all really did taste so good! You think it would stop there, but their rudeness continued right up until the bill. Tripadvisor performs checks on reviews. Email. Thanks again!More, This is the version of our website addressed to speakers of English in the United States. I felt belittled and slightly bullied to be honest. Save. One of my guests had ordered and brought a lovely birthday cake with candles on it. Like I said, no matter, my guests and I were happy to drink and catch up while waiting, but the service staff had made us so uncomfortable. Both of us were driving so no wine but we did sample a 'mocktail' each. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. The food is excellent but the lady who I think might be the owner wasnt particularly friendly, we were charged a service charge automatically despite service being shocking and at 148 for 3 courses for 2 people hugely overpriced. mail@jackobryans.com. 5mins later another couple are shown to that very same table we had been moved from. Jack 'O' Bryan's. Claimed. Afraid we wont be back.More. No matter, we were relaxed and ready to order a round of drinks. A lovely evening which we would happily repeat in the future. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. Our passion is great food and great service. Get quick answers from Jack 'O' Bryan's staff and past visitors. if in Edinburgh would be a lot more expensive. One of my guests had ordered and brought a lovely birthday cake with candles on it. Visited last night for the first time. I hope you make the necessary adjustments and amendments to your staff on the service side. Service wasgood, our blond hostess very accomodating and pleasant ( treat people as you wish to be treated) and the young staff members attentive and polite. I hadn't even ordered a drink after being there 10 minutes, and when the blond lady noticed she huffed and puffed and asked for our drink order. Definitely a return visit is required!More, We were there last night for truly great dinner at the recommendation of a friend who lives nearby. You didn't ruin my birthday because it was my guests that made my birthday special. We were given plates and a knife to cut the cake, but no cutlery to eat it or to serve the cake out with. You think it would stop there, but their rudeness continued right up until the bill. told to move back to our seat as their bookings meant after our sitting our table would become a 4. of professionalism and customer service skills were beyond astounding. told to move back to our seat as their bookings meant after our sitting our table would become a 4. Both of us were driving so no wine but we did sample a 'mocktail' each. 282 reviews #10 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly. On the way out we bought some of Jacks chocolates which were divine. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. I'm so shocked by your lack of tact and professionalism. Does this restaurant offer table service? If the food wasn't so good, no none would dine here. as a tip! of professionalism and customer service skills were beyond astounding. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. I explained to the waitress at the cashier that each guests would pay individually for their plates (all were calculating on their phones how much they owed), I kid you not, the waitress looked at me and said on the most sarcastic tone "well that's going to be fun." Book ahead as there's limited space inside. You didn't ruin my birthday because it was my guests that made my birthday special. Afraid we wont be back.More. No matter, we were relaxed and ready to order a round of drinks. was the squid on toast and the Spanish chicken. No matter how many times I spelt my name you were unable to get it right on the reservation. Im not a massive dessert fan but this dessert was a game changer! The food was beautifully presented and perfectly cooked. as a tip! Beautifully cooked lunch in a lovely setting. How much did Jack O'Brien weigh when playing? Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Meaning that splitting the bill in this way was an inconvenience to her and she was letting me know. Yes indeed. Will be a regular visitor going forward. I know exactly what you mean about this "lady". The NPI number of this provider is 1215594312 and was assigned on May 2019. Im not a massive dessert fan but this dessert was a game changer! Overall a really beautiful good quality meal that celebrates local and seasonal produce.More, Myself and my wife visited today for lunch excited to try the new Tapas menu. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. +44 1383 324720. Gotta say this is a true gem, in a town that needs more of. the dessert menu, but opted for coffee and a couple of chocolates to finish, feeling quite full. You think it would stop there, but their rudeness continued right up until the bill. Click here to find personal data about Edward O'brien including phone numbers, addresses, directorships, electoral roll information, related property prices and other useful information. We will be back again soon however, so keep up the good work. Thanks guys! But the food is good! We chose to sit one table up but were very quicklytold to move back to our seat as their bookings meant after our sitting our table would become a 4. Please do better next time. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back!More. I last ate in here not long after it opened and had happy memories of the food from back then, but it had slipped my mind until searching for a good place to eat in Dunfermline. This was our first visit to the restaurant, our reservation for lunch was at 1pm and I'm glad we had booked as the restaurant was busy, which is obviously a good sign. The woman looking after our table made a snide remark to one of my guests as she handed the menus. I could mention so much more these tapas dishes are clever well thought out and cooked to perfection. There was only 2 of us. We will be back again soon however, so keep up the good work. One of my guests had ordered and brought a lovely birthday cake with candles on it. A guests of mine decided to take matter into her own hands and spoke to that blond lady at front of house. We know how to treat guests and your establishment definitely does not. This means that every time you visit this website you will need to enable or disable cookies again. Closed now : See all hours. I hope you make the necessary adjustments and amendments to your staff on the service side. We shared oysters in tempura batter and I had haddock and prawns and my partner had piri peri chicken, both were fab. British and Scottish food is worth a try here. About Jack 'O' Bryan's. About; Contact; Service Hours. Definitely not you. Tucked away beside the entrance to Pittencrieff Park stands Jack 'O' Bryan's - a kitchen and bar that marries the finest Scottish produce with the flavours and fragrances of the world. Please do better next time. I don't usually write reviews but I will take my time with this one. The menu is creative and food cooked to the highest quality, all served by attentive and friendly staff. Weds & Thurs: 12pm - 2.45pm; 5pm . Parking: There is a large car park across the road from the restaurant. The restaurant was 35%More, Thought we would take a friend to dinner at Jack O Bryans so decided to have coffee there to see what it was like and have a squint at the menu. 5mins later another couple are shown to that very same table we had been moved from. When family visit they always ask to visit here so it attracts people from far and wide! Visited last night for the first time. Improve this listing. Tripadvisor performs checks on reviews. Not cheap and no childrens menu but our 10 year old enjoyed 2 starters and the 6 year old was offered a suitable alternative. Excellent lunch. Oak View Group is part of the Business Services industry, and located in California, United States. It completely ruined our experience and definitely affected our appetite. This is a lovely little find. And got to say Jack Obryans was just delicious! Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. The menu changes often to suit produce available at that time of year which also keeps us wanting to go back! And as a special treat, our luxury chocolates handmade by Jack are available to buy in special presentation boxes. The ideal gift for Christmas! Went in for meal before going to gig. Love eating at this restaurant., as the food is always amazing. 5,740 were here. Weve never had a bad meal here, being local we have visited countless times and the food is always delicious. Jack 'O' Bryan's Claimed Review Save Share 283 reviews #9 of 103 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:30 PM COVID-19 update: See the added health and safety measures this property is taking. In nice weather theMore, First of all we were turned away as we didnt have a booking but they then chased after us saying if we could clear the table in 2 1/2 hours then it would be ok. The provider is registered as an . No matter how many times I spelt my name you were unable to get it right on the reservation. I dont live in Fife but I am reliably informed there "there is no alternative" :-), Yes we are, we have tables in front of the restaurant which allow dogs, just let us know on booking and we will sort a nice table at the front. Finally, it was made clear that because we were late our food orders would be put in after the table of two and five. Afraid we wont be back.More. One of my guests had ordered and brought a lovely birthday cake with candles on it. No matter, we were relaxed and ready to order a round of drinks. We were welcomed and escorted to our table, the menus were already onMore, Although it is pricey it is worth it. Order tasty fruitcake, lemon pie and Scones. Jack O' Bryan's Back To Dunfermline, UK 3.87 mi Food $$ +44 1383 324720 Chalmers Street, Dunfermline, UK KY12 8AT Hours Mon 10:00am-11:00pm Tue 10:00am-11:00pm Wed 10:00am-11:00pm Thu 10:00am-11:00pm Fri 10:00am-11:00pm Sat 10:00am-12:00am Sun 10:00am-9:00pm Claim This Business Is this your business? Both of us were driving so no wine but we did sample a 'mocktail' each. Lovely atmosphere and the service was second to none, couldnt have asked for any more. The food wasn't so appetising with such distasteful service. Fantastic as always every dish sublime and drinks expertly prepared. Then for 12 I expected more than 2 scallops as a starter. Not at any point during our meal were we asked if everything was ok. Our water at the table was never re-filled unless we asked. Highly recommend! You think it would stop there, but their rudeness continued right up until the bill. The staff were amazing, extremely helpful and assisted with questions and made someseriously good recommendations. Excellent lunch. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. You really should be ashamed of yourselves as you are a shame to the service industry. It was just poor service. I walked in 5 minutes after the reservation and three of my guest messaged to say they would be late. I must say the monkfish wrapped in ham was a delight aswas the squid on toast and the Spanish chicken. The guy next to me did well as he got 3. Went along to continue the celebrations for Hubbys birthday! The quality of the food is exceptional andif in Edinburgh would be a lot more expensive. Jack O'Brien was born on June 12, 1860. Get yourself along and try it David and Victoria. Our favourite restaurant now allowing us to try and sample smaller plates and a broader range of things. Definitely not you. Unbeknownst to you, I have extensive experience in the restaurant, hotel and customer service industry, with some of my guest having over a decade of experience in high end hotels and other high end retail stores. Not even a hello or welcome, you just announced "are you for the table of nine". Get yourself along and try it David and Victoria. I felt so uncomfortable from the get go. It completely ruined our experience and definitely affected our appetite. more, British, Scottish, Vegetarian Friendly, Gluten Free Options. After months of waiting to go out for dinner, Jack 'O' Bryan's was definitely worth the wait! Confused I thought this woman was telling me our table was going to be given away for a table of five and two. We neednt have worried and were very impressed by this lovely little restaurant. Highly recommend! It was just poor service. Because I've got to get your orders before 8pm otherwise there is a table of 5 and 2 that are due at 8pm and they will have to take priority then". Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Staff were very attentive and despite the distance needed for me to travel would be very tempted to go back again. Jack 'O' Bryan's Claimed Review Save Share 278 reviews #11 of 106 Restaurants in Dunfermline - British Scottish Vegetarian Friendly 5 Chalmers Street, Dunfermline KY12 8AT Scotland +44 1383 324720 Website Open now : 12:00 PM - 11:00 PM COVID-19 update: See the added health and safety measures this property is taking. Same table we had been moved from big Nephew and it was game! The Spanish chicken and wide so it attracts people from far and wide had bad! And a broader range of things more expensive our favourite restaurant now us! 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