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Service offering

Software Development & Maintenance:

Eliga Offshore Software Product services aim to accelerate the creation of your software products, reduce time to market and help make schedules predictable in order to better manage resources, predict costs, and reduce market and technology risks. With Eliga as your offshore development partner or your development team, you can realize your product vision successfully. Custom software development creates a key component in our ability to provide fully integrated solutions for clients. Our dedicated software development team uses software tools to create truly integrated business applications based on standard off-the-shelf packages including Microsoft Access, SQL, C++ and Visual Basic. Our highly skilled consultants and programmers work with you at every stage of your project, from initial planning to implementation and ongoing support. We develop and implement applications with our clients, ensuring that the product is built to a specification that fits the client's technical and business model. Shore Software can build enterprise-class software for your internal IT project or commercial application. You are always welcome to contact us for further enquiries about completing your specific assignments. By providing our customers with the highest-skilled teams and a world-class infrastructure, we can ensure the quality and reliability of the products we build for you. Delivering quality products goes a long way in reducing future costs. Our product management and software development processes are aligned with ISO-9001 requirements.


Re-engineering cross platform environment change or language change / translation regardless of the mix of operating systems, database engines, query languages, machine dependencies or data formats. Our Migration service enables you to standardize on specific platforms and move out from legacy systems. We offer solutions to legacy application by either integrating your legacy systems with new technologies or by porting your applications to more stable platforms. In short we undertake the following:

  • Migration Consultancy System Development / Redevelopment
  • Application Conversion
  • Graphical User Interface - Design / Redesign

Testing & Validation

We provide customers in delivering quality services and testing an application thoroughly as per the end users perspective. We cover the entire cycle of software testing and our approach encompasses the entire test life cycle commencing from writing the test plans to delivery of the product. Our customized Software Testing and Validation service can help you improve your product quality by verifying and validating your software We undertake software testing and validation assignments, in which we focus on systematic and extensive testing of software products

Support & Maintenance

Companies with substantial IT infrastructure and considerable dependence on IT for daily operations realize the importance of adequate support services. However, support and maintenance contracts are relatively long term commitments. Therefore, a large number of organizations worldwide are opting for offshore outsourcing of support services to obtain quality services with significant cost savings over an extended period of time. Eliga can serve as the perfect long term partner for meeting your application support and maintenance requirements

Our plan covers:
  • Product line supported (including platforms, underlying s/w, versions etc.)
  • Support metrics
  • Communications and reporting
  • Processes
  • H/W and S/W resources
  • Staffing and effort
  • Roles and responsibilities
Support Activities:

Eliga can provide engineering support (bug fixes) to the customers of existing product, interacting with the support centers which provide level 1 and 2 (helpdesk and field level) support. The activities consist of :

  • Maintain and update the source, build environment, test suites,
  • Own the bug tracking system and acknowledge the bugs reported,
  • Reproduce the bugs,
  • Fix the bugs and provide the patches/updates to the field support centers in time in accordance with the support matrices and assured support levels.
  • Implement the release plan
  • Provide 24*7 support (if required).
  • A long term engagement with this model guarantees you considerable reduction in maintenance costs. After a year of engagement, we can transition from a Time and Material relationship to a Service Level Agreement, where our performance and compensation is tied up with some of your identified business parameters.

    Entrusting us with Maintenance and Enhancement service enables you to free your resources for your critical activities. Time zone difference often also means shorter latency experience

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